For Incoming Freshman Families

A Message from the Director of Texas Parents


Dear Parents and Families of our Incoming Longhorns, 

Congratulations on your student's acceptance to The University of Texas at Austin! What an exciting time for your family as you prepare for the start of the 2024 Fall term.

With the excitement, often comes many questions. Please know this website is designed for that reason, with you in mind, to help you navigate all that is UT. The “Resources for Families” tab offers information for prospective, incoming freshman, transfer and all undergraduate families. 

The New Parent Guide is a color magazine our office produces annually in collaboration with campus colleagues and is mailed to the parents and families of our incoming students. Our intention is to offer a one-stop resource to better familiarize the reader with departments, leadership, policies and procedures. If you haven't already checked it out, we encourage you to flip through our online version of the New Parent Guide and enjoy the ease of clickable links.

The mission of Texas Parents is to be the best resource to all UT parents and families as they support their students who are striving to achieve excellence at the University of Texas at Austin. For more than 15 years, I've had the privilege of serving UT families at all points of the collegiate journey. I've learned many things from families who came before you, and those lessons will help the Texas Parents office help you. If you don’t find what you’re looking for, call or email our office. 

If you haven't already, please sign up for the Texas Parents Association, the University's official association of parents and families. All parents and families of enrolled undergraduate students are members of the association, but you need to sign up for the membership that best fits your family's needs. The Texas Parents department provides benefits to members and promotes student success from enrollment through graduation. Membership is a resource for you and I'm excited for you to learn more here.

My team and I look forward to getting to know you over the coming years. Please contact us with questions at 512-471-2353 or by email at We can also be reached toll free at 888-690-0012. Our office is open Monday-Friday, 8 a.m.-5 p.m. (CT). 

We are here for you as the journey begins, holding the map while you ride shotgun and your Longhorn takes the wheel. The coming years are a road trip that will change the world!

Hook 'em! 
Susie Smith 
Director, Texas Parents


Campus Services

Academic Blue Student Health Insurance

A student health insurance plan sponsored by The University of Texas System and offered by Blue Cross and Blue Shield of Texas.

AlcoholEdu and Sexual Assault Prevention for Undergraduates (SAPU)

An online educational program that all first-year and transfer students must complete.

Counseling and Mental Health Center

Parents/families may be unsure what to expect for their student and what the transition to college means for their family. CMHC can help.

Immunizations and Medical Clearance Requirements for Entering Students

Details about the meningococcal vaccine requirement and other requirements.

Mooov-In Guide

The official move in event for the on-campus residence halls.

On-Campus Student Parking Permits

Information about permits available to students.

Residence Hall Application Process

The application process for on-campus housing and payment information.

Services for Students with Disabilities

Includes accommodations for the classroom, course load, exams and more.

University Health Services

Health services information for parents/families.

Upgrade UT EID

Obtaining a student ID card or upgrading your student's UT EID are done through the UT ID Center.   

Tuition & Financial Aid

Texas One Stop

A website for everything related to registering for classes, financial aid, paying bills, ordering transcripts and more!

The Family Educational Rights and Privacy Act (FERPA)

Information on The Family Educational Rights and Privacy Act (FERPA) and the consent form for the Office of Scholarship & Financial Aid to disclose specific information regarding student financial aid records to parents/families.


Authorization for parents/guardians to make payments on your student's behalf.